Privacy Policy

Effective Date: July 6, 2026

Introduction

Welcome to Global Reach Logistics. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website or use our freight, logistics, transportation, warehousing, and related services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.


Information We Collect

To provide our services effectively, we may collect different types of information, including:

Personal Information

Personal information may include:

  • Full name
  • Company name
  • Email address
  • Telephone number
  • Billing information
  • Shipping information
  • Pickup and delivery addresses
  • Government-issued identification where legally required
  • Account registration information

Shipment Information

To process shipments, we may collect information such as:

  • Package descriptions
  • Cargo dimensions and weight
  • Shipment value
  • Tracking details
  • Delivery instructions
  • Customs documentation
  • Import and export information

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral source
  • Cookies and similar technologies

How We Use Your Information

The information we collect may be used to:

  • Process shipping requests
  • Coordinate freight transportation
  • Manage logistics operations
  • Deliver warehousing services
  • Track shipments
  • Verify customer identity
  • Improve customer experience
  • Process payments
  • Generate invoices
  • Respond to inquiries
  • Improve website functionality
  • Analyze website performance
  • Prevent fraud
  • Maintain security
  • Comply with legal obligations
  • Improve our products and services

We only use personal information for legitimate business purposes and in accordance with applicable laws.


Shipment Information

Information relating to shipments is used solely to facilitate transportation, customs processing, warehousing, delivery, and other logistics services.

Accurate shipment information is essential to ensure timely and successful delivery.

Customers are responsible for providing complete and accurate shipment details.


Cookies

Our website may use cookies and similar technologies to improve functionality and enhance the user experience.

Cookies help us:

  • Remember user preferences
  • Improve website performance
  • Analyze visitor activity
  • Enhance security
  • Personalize website content

Users may disable cookies through their browser settings. However, doing so may affect certain website features and functionality.


Data Security

Global Reach Logistics takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to maintain strong security standards, no method of electronic storage or internet transmission can be guaranteed to be completely secure. Users acknowledge that transmitting information over the internet carries inherent risks.


Information Sharing

We do not sell, rent, or trade personal information to third parties.

Information may be shared only when necessary to provide our services or comply with legal requirements. This may include sharing information with:

  • Transportation partners
  • Shipping carriers
  • Warehousing providers
  • Customs authorities
  • Government agencies
  • Payment processors
  • Technology service providers
  • Insurance providers where applicable
  • Legal authorities when required by law

All third parties receiving information are expected to use it only for the purpose of providing the requested services or fulfilling legal obligations.


International Data Transfers

Because Global Reach Logistics operates within international transportation networks, personal information may be transferred to countries outside your country of residence where it is necessary to complete shipments or provide logistics services.

We take reasonable steps to ensure that transferred information receives appropriate protection consistent with applicable privacy laws.


Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Complete shipments
  • Maintain business records
  • Resolve disputes
  • Enforce agreements
  • Meet legal, accounting, tax, and regulatory obligations

When information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with our retention practices.


Your Privacy Rights

Depending on applicable laws, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of eligible personal information
  • Object to certain processing activities
  • Request restriction of processing
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent

These rights may be subject to legal or contractual limitations.


Children’s Privacy

Our services are intended for businesses and individuals who are legally capable of entering into binding agreements.

Our website and services are not directed toward children under the age required by applicable law. We do not knowingly collect personal information from children. If such information is identified, appropriate steps will be taken to remove it.


Third-Party Services

Our website may include links, integrations, or references to third-party websites, software, or services.

We are not responsible for the privacy practices, content, or security of third-party platforms. Users should review the privacy policies of any third-party websites they access.


Marketing Communications

Where permitted by law, we may send service updates, company announcements, newsletters, or promotional information.

Users may opt out of receiving promotional communications at any time. Operational communications relating to shipments, accounts, or services may still be sent when necessary.


Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets, or similar business transaction, customer information may be transferred as part of the business assets, subject to applicable legal requirements.


Legal Compliance

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws and regulations
  • Respond to lawful requests from public authorities
  • Protect our legal rights
  • Prevent fraud or illegal activities
  • Enforce our agreements
  • Protect the safety and security of our customers, employees, or the public

Changes to This Privacy Policy

Global Reach Logistics reserves the right to modify or update this Privacy Policy at any time to reflect changes in our services, legal requirements, operational practices, or technology.

The updated version becomes effective immediately upon publication on this website unless otherwise stated. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.


Acceptance of This Policy

By accessing our website or using any services provided by Global Reach Logistics, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with any part of this Privacy Policy, you should discontinue the use of our website and services.